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Billerica, MA
5 Alexander Rd.
Billerica, MA 01821
Tel: (800) 438-2874
Tel: (978) 663-2222
Fax: (978) 663-7095

Lincoln, RI
1525 Old Louisquisset Pike
Lincoln, RI 02865
Tel: (800) 438-2874
Tel: (401) 365-1102
Fax: (401) 365-1105

Tips for Going Out to Bid

Tip #4: Warranties, continued

This is the 4th in a series of "ten tips" discussing going out to bid on electronic security systems brought to you by the AVS Educational Academy. We would love to receive some feedback to see if you find the tips beneficial. Please e-mail us if you get a chance.

Typically a security integrator will provide a one-year warranty on parts and labor for an installation project. For the most part, it is an industry standard for the labor portion of the project to carry a one-year warranty.

However, many of the components of your electronic security system carry multiple year warranties from the manufacturer. Even though in year two you will need to pay for the integrator's labor, quite often the factory repair is covered under a multi-year warranty.

Suggestion:

When you ask for a quote on a project, request that the integrator supply you with the individual warranties for each component in the system. This could provide a significant savings after year one. Although different manufacturers vary, here are some examples:

Access Cards
    • HID 1326 ProxCards - Lifetime Warranty
    • HID 1386 ISOProx Cards - Lifetime Warranty

Access Card Readers
    • HID 5455 ProProxII Readers - Lifetime Warranty
    • HID 5935 ThinLine Readers - Lifetime Warranty

Sensormatic Products
    • Mulitplexers - 5 Year Warranty
    • Intellex Video Recorder - 1 Year Warranty
    • Video Monitors - 1 Year Warranty

Pelco Products
    • Spectra Dome Cameras - 2 Year Warranty
    • Camclosures 300 Cameras - 2 Year Warranty
    • Pelco Genex Multiplexers - 3 Year Warranty
    • Pelco CC3500 Cameras - 5 Year Warranty

You may find yourself choosing a certain product because of the extended warranty. Do your homework up front and ask for the warranty information. You will be glad you did!

The Team AVS Educational Academy was created seven years ago to provide information to end users on designing systems and selecting integrators. We currently offer a wide selection of courses including Introduction to CCTV, Introduction to Access Control, Extreme Customer Service and Selecting an Integrator. Email our Sales Team for more information

Tip #1
Tip #2
Tip #3
Tip #4
Tip #5
Tip #6
Tip #7
Tip #8
Tip #9